Delivery countries, delivery times, carriers and accepted payment methods. The same information is shown on the product page and at checkout.
1. Delivery countries
We deliver to:
- Germany
- Other EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
We do not deliver to territories outside the EU VAT area (for example the Canary Islands, Ceuta, Melilla or the Åland Islands) or to countries outside the European Union. Only the delivery countries above can be selected at checkout.
2. Order processing
All orders are prepared and dispatched from our logistics centre in Schönefeld near Berlin (Am Logistikpark 18, 12529 Schönefeld, Germany).
- Orders confirmed before 14:00 on a business day are prepared the same day.
- Orders confirmed after 14:00, at weekends or on public holidays are prepared on the next business day.
- You receive an order confirmation email immediately after your purchase and a second email with the tracking number when the parcel is handed over to the carrier.
3. Delivery times and costs
| Destination | Estimated delivery time from order confirmation | Cost |
|---|---|---|
| Germany | 2–7 business days | Free |
| Other EU member states | 6–8 business days | Free |
Business days are Monday to Friday, excluding public holidays. Delivery is made to the street address you provide (kerbside delivery for large appliances); carrying the appliance upstairs is an optional additional service.
Carriers: parcels are shipped with established parcel services (such as DHL, DPD or GLS); large appliances are delivered by a freight forwarder. The carrier assigned to your order is stated in the dispatch email.
4. Free shipping
- Shipping is free for all products and all delivery countries, with no minimum order value.
- Optional services (carrying upstairs, installation, removal of the old appliance) are not included and are charged separately. Please request them by email or phone before ordering and we will confirm the price.
5. Tracking and delivery issues
- You receive the tracking number by email as soon as the order leaves our logistics centre.
- If tracking does not update for more than 5 business days, please write to sales@rinconelectro.com.
- If the packaging arrives damaged, please note it on the carrier’s delivery document and let us know, attaching photographs.
6. Payment methods
Payment is made online before dispatch. We accept:
- Visa (credit and debit)
- Mastercard (credit and debit)
- American Express
When you place your order you are redirected to a secure, PCI DSS certified payment page. Your bank may ask for additional 3-D Secure verification. We do not store and cannot access your full card details. If the payment is not completed, the order is cancelled automatically. We do not charge any fee for card payments.
7. Prices, VAT and invoice
All prices are in euros (€) and include statutory VAT. For deliveries to other EU member states, the VAT of the country of destination is charged where required by law. The total amount is shown before you confirm the payment.
The invoice is sent by email after the order is confirmed. If you need an invoice addressed to a company, please tell us before placing the order.
8. Contact
Seller: miviti GmbH
Registered office: Sperberstr. 2, 86899 Landsberg am Lech, Germany
Represented by the managing director: Siegest Danill Valentin
Commercial register: Amtsgericht Augsburg, HRB 42299
Logistics centre and return address: Am Logistikpark 18, 12529 Schönefeld, Germany
Phone: +49 3379 584261
Email: sales@rinconelectro.com
Opening hours: Monday to Friday, 9:00–18:00 (CET/CEST)
Last updated: 7 October 2026.